Below are a list of our most common questions! If you don’t see your question here, feel free to contact us!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
A ‘Special Event’ is any event that is not in a residential setting, or backyard. Examples would be church events, school functions, corporate picnics, and festivals. This option usually has a set amount of time for the event.
A ‘Party at Home on Tuesday, Wednesday or Thursday’ event is an event that happens Tuesday through Thursday. It covers a single day rental and must be in a residential, or backyard, setting.
Delivered and set up the Friday before your weekend starts. Picked up the following Monday any time after 8am.
Yes! We carry liability insurance above state requirements. We can provide a copy for your event if requested ahead of time.
Yes and No. Before we leave setup, we will walk around your unit and make sure everything is in excellent condition. Pictures will be taken to verify the location and condition of the unit. Once the unit is left at your location, you are responsible for it. Normal wear and tear will happen on the units and we have notations of that. To ease your mind, you may purchase additional damage protection that will cover any unintended damage caused to our unit.
The Damage Protection covers up to $500 per contract in the accidental damage of our rental equipment. The damage waiver does not cover theft, silly string, vandalism, misuse and/or abuse. The damage waiver also does not cover missing equipment. We will bill for any and all missing equipment at new replacement cost.
We usually connect one blower to a 15 amp circuit and two blowers to a 20 amp circuit. If your inflatable is further than 100 feet from a power source, you MUST rent a generator at an additional charge.
Unfortunately, we must deliver, setup, and pickup your inflatable. Not only does this assure us that your unit is setup properly, but also helps us maintain the cleanliness of our units and extends their life expectancy.
Our units must be setup on a flat surface. We would prefer to setup on a grassy surface if at all possible. If grass isn’t available, we can setup on concrete. We will not setup on gravel. If you need help deciding where to place it, we can help.
All of our units are based on a first come, first serve basis. Our pieces do book extremely fast between May and October. The best recommendation would be to book it as soon as possible.
Please mow your grass a few days before we setup. Also, please remove as much of the grass shavings, rocks, and sticks as you can. Please clear the way of all doggy droppings too. We will provide one 50′ extension cord and one 25′ water hose. If more cord or water hose is needed, you are responsible for that.
Before we drive stakes, please let us know what lines may be underground. We will do our best to avoid these areas if brought to our attention.
Most of our units can be setup in 30-45 minutes. Takedown generally takes about 30 minutes. The time does vary depending on the piece and number of pieces.
Delivery within the first 15 miles is $15. Outside of that area starts a $4/mile charge. In most cases we have to make two full round trips, therefore, the delivery fee is higher. This fee covers fuel, wear & tear on our trucks, and labor cost.
ALL DEPOSITS ARE NON-REFUNDABLE. Should you decide to cancel for any reason, your deposit will turn into a store credit good for one year.
If weather plays a factor into the cancellation, your deposit will turn into a store credit good for one year.
We do reserve the right to cancel due to weather if we feel like the safety of your guests and our equipment is at stake.